Last updated: 29 October 2026
These terms govern the use of imagefy.ai. The details of the company that runs it are under Legal information, at the end of this page. You can contact us at support@imagefy.ai.
By using the service you accept these terms. If you do not agree with any of them, please do not use the service.
What the service is
We edit and generate images and videos using artificial intelligence: background removal, upscaling, object removal, image extension, compression and conversion, image and video generation, photo and video ads, talking avatars, logos, photo restoration and watermark removal from photos and videos, among others.
Some tools run entirely in your browser: your image is processed on your device and is not uploaded to edit it. When you download a result, we save that result to your account. The rest run on our servers and on those of our AI providers, and consume credits.
You can try the service with no account: you see the result with a watermark before paying. Downloading results and using the tools that run on our servers requires an account and credits.
Your account
You must be at least 14 years old and provide accurate information. Your password is your responsibility, as is anything done with it; if you suspect someone has accessed your account, let us know.
Each account belongs to one person and may not be shared or resold.
What you upload stays yours
The content you upload is yours, and so are the images and videos that come out of it. We claim no rights over any of it. You may use your results for any lawful purpose, commercial use included.
You grant us only the permission needed to provide the service: to store it, process it and return it to you, passing it through the providers that carry out the generation. That permission ends when you delete the content or close your account.
Your content is not used to train models, either by us or by our providers.
In many countries an image or video produced purely by artificial intelligence may not be protected by copyright. That is the law, not a restriction on our part.
Intellectual property of the service
Unlike your content, the website, the software, the trademarks, the templates, the example images and the rest of what makes up the service — except what you upload and what you generate — belongs to the owner of the site or is used under the appropriate authorisation.
Modifying, reproducing, copying, distributing, reselling or otherwise commercially exploiting the service or its content is prohibited without our prior written consent.
What you agree not to do
- Upload content you do not hold the rights to, or photos of other people without the consent required by the law of the place where they live.
- Create content that impersonates a real person in order to deceive, sexual content involving minors, intimate images of anyone without their consent, or content that is unlawful, defamatory or incites hatred or violence.
- Upload unlawful content, or content that infringes the rights of others.
- Remove watermarks, logos, signatures or copyright notices from images or videos you do not hold the rights to, such as stock photos or clips, or another photographer's or creator's work.
- Attempt to disrupt, overload or gain unauthorised access to the service, or circumvent its usage limits.
- Resell the service as though it were yours without a written agreement.
A person's image is protected by rules that vary from country to country. It is your responsibility to check that you are allowed to upload and transform the photos you upload, and that you are allowed to publish what you generate with them. Where the law requires AI-generated content showing realistic people to be labelled as such, labelling it is also your responsibility.
In the event of a serious breach we may suspend the account. Except in urgent cases, we will notify you beforehand.
Prices and payment
Prices are listed on the pricing page, in the currency shown there. Payments are handled by Stripe; we never see your card number.
You can start with a 24-hour trial for the amount the pricing page shows in your currency: if you do not cancel before it ends, it automatically converts into the monthly subscription and the subscription fee is charged. By signing up you authorise that charge and subsequent ones, unless you cancel beforehand.
Each payment adds to your account the credits the pricing page shows. Each tool shows how many credits it costs before you use it. Credits do not expire while you keep your account. If a job fails on our side, its credits are returned automatically.
Subscriptions renew automatically for the same period until you cancel. You can cancel at any time from your dashboard: you keep access until the end of the period already paid for and you will not be charged again. If the card you pay with has insufficient funds when a charge is due, the account moves to the free plan at that moment.
When a charge fails, we notify you in your dashboard and try again. If it still does not go through, the account moves to the free plan without you losing anything you have stored.
Credit packs are a one-off payment, do not expire while you keep your account and are non-refundable once used.
We may change prices with 30 days' notice, without affecting any period you have already paid for.
Refunds & Right of Withdrawal
Pursuant to Article 103(m) of the Spanish Consumer Law (LGDCU) and Article 16(m) of the EU Consumer Rights Directive (2011/83/EU), the 14-day right of withdrawal ceases as soon as the service execution begins.
Please note that the 24-hour trial period and the recurring monthly subscription constitute the same single service plan. Generating or downloading a result, or consuming credits during the trial period, constitutes full commencement and use of the plan. Consequently, once the service has been used or the trial period has concluded, trial fees and subsequent subscription renewals are strictly non-refundable.
If you experience any technical issues caused by our platform, please contact support and we will gladly review your case.
Retention
The photos and videos you upload are deleted automatically — after 7 days without an account, 30 days with one — and cannot be recovered. What you generate is kept for as long as your account exists.
We let you know in your dashboard two days before an upload is deleted. If something matters to you, download it: anything you download stays with you and does not depend on us.
Full details are in the privacy policy.
What we can promise, and what we can't
We do everything we reasonably can to keep the service available and producing good results, but we do not guarantee any particular result or uptime. Artificial intelligence is not deterministic: the same request can produce different results, and quality depends heavily on the photo and the instructions you give.
Review what you generate before using it for anything important, especially text, logos and the likeness of real people.
The service is provided "as is". To the extent permitted by law, we are not liable for lost profits or indirect damages, and our total liability shall not exceed the amount you have paid us in the preceding 12 months. None of this limits liability for wilful misconduct or gross negligence, nor your rights as a consumer.
If we close your account, or you do
You can close your account at any time from the dashboard. Download anything you want to keep first: closing the account deletes everything and cancels your subscription immediately.
We may close your account if you breach these terms or if we stop providing the service. In that case, we will give you reasonable notice and refund the unused portion of what you have paid.
Changes
We may change these terms. Where a change is significant, we will give 30 days' notice by email or when you sign in. Continuing to use the service afterwards constitutes acceptance of the changes.
Law and courts
These terms are governed by Spanish law. As a consumer, you may bring proceedings before the courts of your place of residence. If you contract as a business, the courts of Barcelona have jurisdiction.
Legal information
In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), this site is owned and operated by Smart Vice SL, Tax ID ESB16766107, with registered office at Av. Cerdanyola 75, planta 1, 08173 Sant Cugat del Vallès, Barcelona, Spain. Contact: support@imagefy.ai.